A clear lease
Written in plain language, compliant with the Rental Housing Act, and explained before you sign it. No surprise clauses.
- Home
- For Tenants
A home that's actually looked after.
Straightforward leases, properties kept in good condition, and maintenance requests that get answered by a real person.
Renting With Us
What you can expect from us.
A documented handover
We photograph the property's condition before you move in and again when you move out, so your deposit is assessed on evidence.
Repairs that happen
Log an issue and it goes to a contractor, not a queue. Urgent problems are triaged the same day where we can.
Respect for your home
Inspections are arranged with proper notice, at a time that works for you. We do not arrive unannounced.
Applying
How to apply
Have these ready and the process moves quickly.
Enquire
Send us the enquiry form below or call the office. Tell us what you are looking for and when you need to move.
View
We arrange a viewing at the property. Ask everything you want to know while you are there — it is easier than after you sign.
Apply
Complete an application with your ID, proof of income, recent bank statements and contactable references.
Move in
Once approved, we sign the lease, collect the deposit and first month's rent, complete the ingoing inspection and hand over the keys.
Ready to let
Checklist
What you'llneed to apply
- A copy of your ID or passport
- Your three most recent payslips or proof of income
- Three months of bank statements
- Contactable previous landlord and employer references
- Proof of residential address
Self-employed? Bring your latest financial statements or six months of bank statements instead of payslips.
Maintenance
Something broken?
Tell us what's wrong and where. The more detail you give, the faster we can send the right person.
Emergency? For burst pipes, electrical faults or anything unsafe, call the office directly rather than using the form.
Tenant Questions
Common questions
The deposit is set per property and is stated upfront in the listing and the lease. It is held in accordance with the Rental Housing Act and refunded after the outgoing inspection, less any agreed deductions for damage beyond fair wear and tear.
After you move out and the outgoing inspection is complete. Because we photograph the property at both ends of the lease, deductions are based on documented evidence rather than memory or opinion.
That is the owner's decision and it varies by property. Ask us before you apply — we would rather tell you upfront than have you fall in love with a home that cannot accommodate your dog.
Your notice period is specified in your lease. Give it in writing so there is a clear record, and get in touch if you are unsure — we would rather help you do it correctly than deal with a dispute later.
Generally the owner covers fair wear and tear and anything structural, while damage caused by the tenant is for the tenant's account. Your lease sets this out in detail. When in doubt, report it — leaving a problem to avoid a conversation usually makes it more expensive for everyone.
Looking for a Home?
Register your interest
Tell us what you need and we'll be in touch when something suitable comes up.