This policy explains how Dominium Property Management collects, uses and protects personal information, in line with the Protection of Personal Information Act (POPIA).
Who we are
Dominium Property Management (“we”, “us”) is a property management business based at 5 Maluti Street, Fountains Business Park, Jeffreys Bay, 6330, Eastern Cape, South Africa. You can reach us on 082 557 1621 or at chantel.dpm@gmail.com.
Information we collect
When you contact us through this website we collect the information you choose to give us — typically your name, email address, phone number and the details of your enquiry. If you go on to apply for a tenancy or appoint us to manage a property, we will collect the further information needed for that purpose, including identity, income, banking and reference details.
How we use it
We use your information to respond to your enquiry, to provide property management services, to screen tenancy applications, and to meet our legal and regulatory obligations. We do not sell your personal information, and we do not use it for marketing you have not asked for.
Who we share it with
We share personal information only where it is necessary to deliver our service — for example with a property owner considering your tenancy application, with credit and reference bureaus during screening, with contractors attending to a maintenance request, or with our professional advisers. We require anyone acting on our behalf to protect your information.
How long we keep it
We keep personal information for as long as needed for the purpose it was collected, and thereafter only as long as the law requires us to retain it. Records relating to leases and financial transactions are generally retained for at least five years.
Your rights under POPIA
You have the right to ask what personal information we hold about you, to ask us to correct or delete it, to object to processing, and to lodge a complaint with the Information Regulator of South Africa. To exercise any of these rights, email us at chantel.dpm@gmail.com.
Security
We take reasonable technical and organisational steps to protect personal information against loss, unauthorised access and misuse. No system is perfect, but we will tell you promptly if a breach affects your information.
Cookies
This website does not set advertising or tracking cookies. If analytics are added later, this policy will be updated to say what is collected and how to opt out.
Changes
We may update this policy from time to time. The version published on this page is the current one.
Last updated: 2026.